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Topics Related to Your Search

Unified Communications / Voice & Data Convergence | Business Process Management (BPM) | Business Intelligence Solutions | Telephony/ CTI/ VOIP | Messaging Solutions | Web, Video and Audio Conferencing | Teleconferencing | Communications Carriers | Wi-Fi | Voice Logging and Quality Assurance Recording

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The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model by Avaya Inc. June 2008 - (Free Research) This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix July 2008 - (Free Research) Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trends and Transformation Impact within the OSS/BSS Marketplace by Alcatel-Lucent June 2008 - (Free Research) Johanne discusses the current trends in the $20 Billion communication software market place with particular emphasis on business and operations support systems, also known as OSS/BSS. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Putting the Caller First: Interactive Voice Response (IVR) & Voice User Interface (VUI) Design That Enhances Customer Experience by Angel.com October 2008 - (Free Research) Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Need for Service-Driven Networks by Ciena December 2008 - (Free Research) This paper outlines some of the benefits of the service-driven network in action. The winning network operators will be those able to successfully embrace today's data/IP growth applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Voice Connect Fact Sheet by Sprint June 2008 - (Free Research) Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Is your infrastructure ready for Unified Communications? by Hewlett-Packard Company June 2008 - (Free Research) Join us for this informative Podcast in which HP Unified Communications Portfolio Manager George Stiglich takes a closer look at what's involved in making sure your infrastructure meets the basic requirements. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Converged Solutions Data Sheet by Sprint April 2008 - (Free Research) This data sheet shows how IP and wireless convergence solution offers enterprises great benefits over legacy wireless services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Your Infrastructure Ready for Unified Communications? by Hewlett-Packard Company June 2008 - (Free Research) Join us for this informative Webcast to take a closer look at what's involved in making sure your infrastructure meets the basic requirements. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IBM Lotus Sametime Advanced software: breaking new ground for unified communications and collaboration by IBM November 2008 - (Free Research) As business accelerates, it becomes increasingly important for employees to communicate with one another from anywhere, at any time. IBM Lotus Sametime Advanced software can help you deliver robust, unified communications and collaboration capabilities. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

New Strategies for Revenue-Generation and IP Transformation by Alcatel-Lucent September 2008 - (Free Research) IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Video: Selling the CIO on Business Services by Alcatel-Lucent September 2008 - (Free Research) Selling the CIO on business services will help telecom service providers improve their RFP responses and increase business services revenue, no matter what the size of the business. This videocast with enterprise expert Gary Audin is designed to help. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company June 2007 - (Free Research) In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Communications Solutions by Hewlett-Packard Company June 2008 - (Free Research) In this white paper learn how professional services skills, industry systems integration leadership plus strategic partnerships with leading enterprise telecommunications system suppliers to enable what is commonly referred to as Unified Communicat... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Polycom HD Video and Telepresence Solutions by Polycom, Inc. December 2008 - (Free Research) Polycom® High Definition (HD) video and telepresence solutions give organizations a rapid Return On Investment (ROI) and can quickly deliver real cash savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Secure Messaging Services for Enterprise Process and Collaboration by DataMotion October 2008 - (Free Research) This paper describes how intelligent and reliable messaging services can make opportunities for business through asynchronous communications between both individuals and business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Manager's Guide: Intelligent Communications by Avaya Inc. June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changing Business, Changing Lives by Avaya Inc. June 2008 - (Free Research) Technology for the sake of technology is not the endgame. The benefits that are derived in workplace environments are driving many companies to transform operations into more productive, cost-effective, secure and customer-centric operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Road Map for Delivering XMLP Documents from Oracle EBS: A Guide to the Automated Delivery of Oracle E-Business Suite Documents via Email and Fax by STR Software September 2008 - (Free Research) This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Instant Messaging Management by Quest Software October 2008 - (Free Research) Instant messaging is a powerful tool, but is your organization protected from malware/viruses, reduced productivity and accidental transfer of sensitive documents? Read this paper to learn how to mitigate these risks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Channel Success Stories: The SMB Market Case Study: KIS by Dell PartnerDirect and Intel December 2008 - (Free Research) This Channel Success Story will give you insight into how KIS is addressing Data Consolidation and Management; Green IT; Virtualization; Security; Unified Communications and "earning its stripes" in the SMB market. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Architectural Advantages of Enea OSE in Telecom Applications by Enea November 2008 - (Free Research) This paper discusses the OSE architecture and design philosophy, and how that benefits telecommunications oriented applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Managing VoIP Quality by CA November 2008 - (Free Research) This expert guide will explore the issues that can impact your network when VoIP comes into play, and our expert will discuss strategies for keeping your voice and data traffic running smoothly on one network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Small Business Ideas Calendar by Cisco Systems, Inc. November 2008 - (Free Research) Between reduced margins and new competitors, it's not easy to stay ahead in the manufacturing industry, the right technology can help you be more efficient, provide enhanced services and deliver greater value to your customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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