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Is It Time for a New ERP System? Five Drivers of Change by ePartners
March 10, 2010 - (Free Research) This white paper discusses the Five Drivers of Change which cause organizations to consider a new ERP. If you decide to keep your current system you risk falling behind technologically and functionally. There are consequences for not keeping up to date as well. This white paper will help you consider your options.
Data Center Provisioning Automation by Hewlett-Packard Company
January 29, 2009 - (Free Research) HP ProCurve's Data Center Connection Manager is a unique tool that can help organizations adapt and grow their virtualized application environments in line with their business expectations. This paper demonstrates how to use this tool to achieve data center provisioning automation.
Total Economic Impact of CA Workload Automation by CA
April 14, 2009 - (Free Research) In conducting in-depth interviews with four existing customers, Forrester found that the four organizations in this study achieved significant benefits, some easily measured for this ROI study and others that are equally valuable but that we could not quantify. Read this analyst report to learn about these benefits.
BPM: The Intelligent Assembly Line by ASG Software Solutions
February 22, 2010 - (Free Research) This paper describes BPM's basic principles and core challenges while detailing the ways in which BPM and workflow can optimize operations, reduce errors, and support compliance.
Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc.
November 03, 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
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